No More Waiting on Hold

Welcome to our website page dedicated to providing you with the essential information you need to contact customer service of Chick-fil-A via phone. Our aim is to assist you in efficiently locating the phone number of Chick-fil-A and address any concerns or inquiries you may have about your Chick-fil-A purchases. We understand that waiting on hold for extended periods to inquire about your order on Chick-fil-A can be frustrating, which is why we provide tips on how to efficiently and effectively communicate with a Chick-fil-A representative once you've reached them. By following our step-by-step guide for contacting Chick-fil-A customer service team, you'll be able to identify yourself and state your reason for calling in a clear and concise manner, helping the Chick-fil-A representative assist you more effectively. We also provide guidance on how to ask the Chick-fil-A representative for assistance, as well as how to follow any instructions provided by the Chick-fil-A representative.

With this information, you can reach out to the Chick-fil-A customer service via phone with confidence, knowing that you have the tools necessary to quickly and efficiently address any concerns or inquiries you may have about your Chick-fil-A purchases.

Chick-fil-A Phone Number

Toll-Free Number:

866-232-2040

Current wait: 7 mins (4m avg)

Hours: 24 hours, 7 days

Best time to call: 10:15am

Customer Service Phone Number:

  • (888) 232-1864

    Gift Card Balance and Inquiries

  • (888) 232-1521

  • (404) 765-8000

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Contact Chick-fil-A via Social Media:

They are facing similar issues just as you are…

Check out if you can find the solution you need.

What happened: The problem: THERE WAS A ROACH IN MY FOOD AND IT GAVE MY COUSIN A INFECTION.

What happened: I'm getting charge more on my debit card then my order is.*My order was $**.** and when it was taking off my card I was charged over **.***This has happened to me multiple time.

What happened: The problem: i have not received my birthday reward when i signed up

What happened: I have Never eaten at Chick-fil-A a day in my life much less to have access to their app so I'm shocked and confused as to why I have over $*** in orders on my debit card. I need my money back on my card asap.

What happened: The problem: Need to verify an order i made for today not sure it went through

What happened: Please confirm that a Matthew Asmussen (Matthew Asmussen ******@***.com*) and David Kane via text message at ***-***-**** are employed by Chick-fil-A One?. I have been contacted by Matthew Asmussen about a Data Entry job at Chick-fil-A One, that pays $*,*** minimum weekly and $*,*** maximum weekly for ** - ** hours a week , on a ****. They are asking me to provide them with my social security number and other information in order to do a background and criminal records checks. Please confirm this is all from Chick-fil-A One and not a SCAM?

What happened: I was at chick- fil A in Nile, il. I asked for ice for my iced tea because it wasn’t cold the person who served me ignored me. I had to go and asked for the ice. After that I noticed the staff were looking at me . It’s like I shouldn’t ask for the ice. I didn’t even complain. I was just asking for the ask. Then the person who gave me the ice came and asked the guest in next table if they needed anything or needed refills for their drinks and just ignored me. I felt like I did something wrong asking to get ice for my iced tea that wasn’t even cold. I’m in shocked of the why how I was treated. Now guest shouldn’t even ask for anything or they will be maltreated.

QA

How to contact Chick-fil-A by phone?

To contact the Chick-fil-A customer service by phone, you can follow these steps:

  • Look up the phone number of the Chick-fil-A customer service. The phone number is listed on chick-fil-a.com. Or check out the Chick-fil-A phone number page on WorthEPenny.

  • Dial the Chick-fil-A phone number 866-232-2040.

    Hours: 24 hours, 7 days

    Best time to call: 10:15am

  • Wait for an answer: Once the call is connected, wait for a Chick-fil-A representative to answer on the other end.

    Average wait time: 4m

  • Identify yourself and state your reason for calling the Chick-fil-A representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Chick-fil-A to help them assist you.

  • Ask for assistance: Ask the Chick-fil-A representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.

  • Follow any instructions given: If Chick-fil-A needs additional information from you or provides any instructions, follow them carefully.

  • Thank the Chick-fil-A representative: After you have received the assistance you need, thank the Chick-fil-A representative for their time and help.

QA

How to get to a real person fastest?

To get to a real person as quickly as possible when calling Chick-fil-A, you can follow these steps:

  • Dial the Chick-fil-A customer service phone number 866-232-2040, which can be found on the Chick-fil-A website or in your order confirmation email form Chick-fil-A. Or check out the Chick-fil-A phone number page on WorthEPenny.

  • When the automated voice prompts begin, do not press any buttons or provide any information about Chick-fil-A. This may trigger the automated system to provide you with pre-recorded responses and options.

  • After a few seconds of silence, the system should give you the option to speak with a live Chick-fil-A representative. This may be presented as an option like "speak to a representative" or "customer service".

  • Press the correct button when prompted by the automated system to speak with a Chick-fil-A representative.

  • If the system still doesn’t connect you to a Chick-fil-A representative, stay on the line without pressing any keys. Chick-fil-A will eventually transfer you to a live person.

  • If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Chick-fil-A.

  • Once you reach a live person, explain your issue and provide any relevant information about your Chick-fil-A order. The Chick-fil-A representative will work with you to resolve your issue as quickly as possible.

  • Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Chick-fil-A website. This may allow you to connect with a Chick-fil-A representative more quickly and efficiently than calling.

QA

Any tips for calling Chick-fil-A customer service?

When calling Chick-fil-A customer service, here are some best practices to ensure a smooth and efficient experience:

  • Have your Chick-fil-A account information ready before calling. This will help expedite your request.

  • Make sure you have a stable and quiet environment to communicate with the Chick-fil-A representative without any disruptions or background noise.

  • Be polite and respectful to the Chick-fil-A representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Chick-fil-A.

  • Clearly explain the issue you are facing and provide any relevant information or details that can help the Chick-fil-A representative address your concern.

  • If the initial Chick-fil-A representative is unable to resolve your issue, politely ask to speak with a supervisor from Chick-fil-A or escalate the issue to a higher level of authority.

  • Take notes during the call, including the Chick-fil-A representative’s name, the date and time of the call, and any reference numbers or case numbers provided.

  • If necessary, follow up with Chick-fil-A after the call to ensure that the issue has been fully resolved.

By following these best practices, you can help ensure a positive and productive experience when calling Chick-fil-A customer service.

QA

What can I do If I am unhappy with my call to Chick-fil-A?

If you are unhappy with your call to Chick-fil-A customer service, there are several options you can try:

  • Call again: Try calling Chick-fil-A customer service again and speak to a different Chick-fil-A representative. Sometimes a different Chick-fil-A representative may have a different approach to resolve your issue more effectively.

  • Escalate the issue: If you are not satisfied with the response provided by the Chick-fil-A representative, you can ask to speak with a supervisor from Chick-fil-A or escalate the issue to a higher level of authority.

  • Provide feedback: After the call, Chick-fil-A may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.

  • Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Chick-fil-A customer service through other channels, such as email or chat. You can also explore the Chick-fil-A Help Center, which offers articles and resources that may help you troubleshoot your issue.

  • Consider other options: If you are still not satisfied with Chick-fil-A service, you may want to consider other options such as returning the product you bought on Chick-fil-A or filing a complaint with a consumer protection agency.

QA

How do I contact Chick-fil-A via live chat?

No, Chick-fil-A hasn’t provided any live chat service currently. While live chat support is not currently available, Chick-fil-A offers a range of other customer support channels that customers can use to get assistance. For example, customers can contact Chick-fil-A customer service by phone, email, or social media. Phone support is available during 24 hours, 7 days, and customers can expect a prompt response from a Chick-fil-A representative. Email support may take longer to receive a response, but it is a useful option for customers who do not need immediate assistance. Social media channels such as Twitter and Facebook are also great options for reaching out to the customer support team of Chick-fil-A.

QA

How to contact Chick-fil-A via social media?

You can contact Chick-fil-A via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Chick-fil-A via social media:

  • Log in to your social media account (e.g. Twitter, Facebook, Instagram).

  • Search for Chick-fil-A official social media accounts, which are typically verified with a blue checkmark.

  • Once you find the official account of Chick-fil-A, click on the "Message" or"Send Message" button.

  • Type your message and explain your issue or inquiry about Chick-fil-A. Be as specific and detailed as possible, and provide any relevant order information.

  • Wait for a response from the Chick-fil-A social media team.

Please note that the social media accounts of Chick-fil-A are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Chick-fil-A for certain issues. For urgent or complex issues, it's recommended to contact Chick-fil-A customer service via phone or chat for more personalized assistance.

QA

Does Chick-fil-A have an email? How to contact Chick-fil-A customer service by email?

Yes, to contact the Chick-fil-A customer support by email, follow these steps:

  • Go to chick-fil-a.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.

  • Look for an email address on the page.

  • Copy the email address provided by Chick-fil-A and open up your email client. Create a new email and paste the email address into the "To" field.

  • In the subject line of the email, provide a brief summary of your issue or question about your Chick-fil-A order. For example, "Return Inquiry" or "Product Question".

  • In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Chick-fil-A order number or username.

  • Once you have completed the email, click send. You should receive a response from the Chick-fil-A customer support team within a few business days.

QA

What is WorthEPenny's relationship to Chick-fil-A?

To put it simply, WorthEPenny is an independent third-party website that is not related to Chick-fil-A. WorthEPenny provides free tools and resources to assist customers in reaching Chick-fil-A customer service more efficiently, such as the Chick-fil-A phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Chick-fil-A, as well as forums where Chick-fil-A customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Chick-fil-A, it is not associated with or endorsed by Chick-fil-A.

DISCLAIMER:

Please note that WorthEPenny is not related in any way to the Chick-fil-A official app or the Chick-fil-A company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Chick-fil-A trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Chick-fil-A. All references by WorthEPenny to third-party trademarks like Chick-fil-A are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.

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